ConsumerWatchdog says mortgage servicing still riddled with problems
Source: The Washington Post
Error-prone and even abusive practices still plague the mortgage servicing business, according to a new
report from the Consumer Financial Protection Bureau (CFPB). The report indicates that servicers have
made a variety of mistakes, including sloppy payment processing, poor communications with consumers,
and insufficient programs to ensure compliance with federal laws. Under the 2010 Dodd-Frank law, the
CFPB is tasked with oversight of consumer products, including mortgages and credit cards, due to issues
that stemmed from the 2007-2009 financial crisis.
Making sense of the story
The CFPB has launched investigations into the conduct of banks and other financial firms since
many companies continue to violate the terms of the 2012 National Mortgage Settlement.
In some instances, homeowners faced extra fees due to the sloppy payment processing of
mortgage servicers. Also, some homeowners were not notified that their loans were transferred to
another company.
Non-bank servicing firms, which are now subject to examinations, reportedly lack formal
procedures to address consumer complaints or ensure quality control. The report shows an
absence of systems for compliance management.
“Deceptive communications to borrowers” about modification requests remains an issue, and
services failed to help struggling homeowners find more manageable repayment plans where
possible. Applications for loan modifications also took too long to process.
New mortgage servicing standards are set to take effect in January 2014 to force servicers to give
homeowners easy access to information about their loans, among other things. The CFPB issued
the new standards to promote greater transparency.
Read the full story
http://www.washingtonpost.com/business/economy/cfpb-says-mortgage-servicing-still-riddled-withproblems/
2013/08/21/93a1c1e0-0a7f-11e3-9941-6711ed662e71_story.html
In other news …
Fannie Mae, Freddie Mac IgnoringWrite-Offs
Source: Bloomberg
A government auditor has revealed that Fannie Mae and Freddie Mac’s slow adoption of a new
accounting system has obfuscated an accurate picture of the companies’ finances. Specifically, the
mortgage giants have ignored billions of dollars in potential losses on overdue loans. The revelation may
cast doubts on the record profits of the two government-sponsored enterprises.
Read the full story
http://www.bloomberg.com/news/2013-08-19/fannie-mae-and-freddie-mac-said-to-avoid-billions-inwrite-
offs.html
The Housing Market Is Hot, So Re/Max Is Going Public
Source: BusinessWeek
Following in the footsteps of Realogy (parent of Coldwell Banker and Century 21) and Trulia,
Re/Max
has filed papers to go public, thereby making its public offering the third biggest IPO in the real estate
sector in the past year.
The franchiser has more than 92,000 agents in some 85 countries and reported a
2012 profit of $33.3 million on sales of $143.7 million.
Read the full story
http://www.businessweek.com/articles/2013-08-19/the-housing-market-is-hot-so-re-max-is-going-public
FHA Trims Waiting Period for Borrowers Who Experienced
Foreclosure
Source: DSNews.com
Borrowers who went through a bankruptcy, foreclosure, deed-in-lieu, or short sale can now reenter the
market in as little as 12 months under a new guideline established by the Federal Housing Administration.
The more lenient approval process does have some eligibility requirements, such as documentation of
“certain credit impairments” and economic hardship.
Read the full story
http://www.dsnews.com/articles/fha-trims-waiting-period-for-borrows-who-experienced-foreclosure-
2013-08-19
Homebuilders picked up pace of construction, permits in July
Source: The Hill
The Commerce Department has reported that construction experienced an increase of 5.9 percent from
June, thereby bringing the seasonally adjusted annual rate to 896,000. Multifamily construction also rose
26 percent. Permits jumped 2.7 percent to 943,000 largely due to a boost from apartment permits.
Read the full story
http://thehill.com/blogs/on-the-money/1091-housing/317401-home-builders-picked-up-pace-ofconstruction-
permits-in-july
Debunking the Myth of Strategic Default
Source: UCLA
Researchers at UCLA’s Ziman Center for Real Estate say data suggests that “strategic” defaults during
the 2007-2009 recession were relatively rare. They found that job loss increases the probability of default
between 5 to 13 percentage points, and severe negative equity (-20% or more) also increases the
probability of default by 5 to 18 percentage points. Reportedly, job loss is the main “single trigger”
determinant of default, which could have policy implications when it comes to promoting temporary
mortgage modifications.
Read the full story
http://www.anderson.ucla.edu/Documents/areas/ctr/ziman/UCLA_Economic_Letter_Herkenhoff_8-20-
13.pdf
Dissolving Fannie Mae, Freddie Mac may hurt borrowers
Source: The LA Times
What will the proposed elimination of Fannie Mae and Freddie Mac mean for consumers? In the absence
of a government guarantee, experts contend that mortgage rates are likely to rise, and the widespread
availability of 30-year mortgages would be jeopardized. Economists at Moody's Analytics estimate the
average mortgage borrower would see interest rates increase by one-half to three-quarters of a percentage
point.
Read the full story
http://www.latimes.com/business/realestate/la-fi-harney-20130818,0,635900.story
What You Should Know…
Home prices continued to post strong annual gains, and home sales recorded the first annual
increase in six months, according to the CALIFORNIA ASSOCIATION OF REALTORS
®
(C.A.R.). Closed escrow sales of existing, single-family detached homes in California totaled a
seasonally adjusted annualized rate of 443,520 units in July, according to information collected
by C.A.R. from more than 90 local REALTOR® associations and MLSs statewide.
C.A.R. reports that sales in July were up 7 percent from a revised 414,670 in June and up 1.5
percent from a revised 436,870 in July 2012. The year-to-year sales increase was the first since
December 2012, following six consecutive months of declines.
C.A.R.’s July 2013 resale housing report also notes that the available supply of existing, singlefamily
detached homes for sale held steady in July at 2.9 months, unchanged from June’s Unsold
Inventory Index. The index was 3.5 months in July 2012. The index indicates the number of
months needed to sell the supply of homes on the market at the current sales rate.
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